GENERAL TERMS AND CONDITIONS

TERMS USED IN THE TERMS AND CONDITIONS

Seller — SIA “Parvifolia”, registration number 41203067497, legal address "Ozoliņi", Ģibuļi parish, Talsi district, LV-3251, actual address Dundagas iela 15, Talsi, LV-3201, phone - 20633313, e-mail - [email protected].

Consumer — a natural or legal person who expresses a wish to purchase, purchases or could purchase a product or use a service for a purpose not directly related to its business;

Buyer — a person who makes a purchase in the Seller's online store. The Buyer can be both a Consumer and a person who is not a Consumer;

Product — any item offered or sold by the Seller to the Consumer through this website;

Regulatory enactments — Cabinet of Ministers Regulation No. 255 of 20 May 2014 “Regulations on Distance Contracts”, Consumer Rights Protection Law, Civil Law, Commercial Law and other binding regulatory enactments.

Warranty — confirmation by the Seller or service provider that the Product or service, or its component, will retain its usage properties, safety and performance for a certain period of time, and the Manufacturer, Seller or service provider assumes additional obligations not provided for in this law and other regulatory enactments;

Terms of use — Seller's instructions, compliance with which ensures that the Product retains its usage (utilization) properties and proper quality, as well as does not pose a threat to the Consumer's property, health, life or environment;

Prices — the final price of the Product indicated on the website, including taxes and fees, for which the Seller sells the Products through this website. The price does not include the delivery fee for the Product;

Website — Seller's website www.ziedupietura.eu ;

Parties — Seller and Buyer.

General terms and conditions — these terms (General terms and conditions of the website).

1.  General provisions

These terms determine the legal relationship between the Buyer and the Seller.

Before starting to use the Website, please carefully read these Website terms of use.

By starting to use the Website, the user agrees to comply with these Terms.

The Seller may partially or fully delete, change, supplement information on the Website without prior notice.

The images and descriptions of the products displayed may differ from the offered Product.

2. Product returns


According to Cabinet Regulation No. / 207 / 15.3 / - the right to return goods does not apply to cut flowers, flower bouquets, flower arrangements
However, in certain cases, after evaluating the quality of the received goods, a refund or exchange of flowers for other flowers is possible


3.  Consumer responsibility

The Consumer is responsible for the decrease in value of the Product or its use contrary to good faith, if the Product has been used during the period of exercising the right of withdrawal, exceeding the usage necessary to ascertain and check its properties and type.

The Consumer is responsible for maintaining the quality and safety of the Product during the term of exercising the right of withdrawal.

5.  Delivery

If the recipient cannot be reached and is not at home, the order is returned to the Seller and delivered again to the specified address at another time (an additional delivery fee may apply)

We will notify about the delivery of the order to the recipient by sending a text message.

Orders are processed during store working hours (Mon-Fri from 7:30-18:30, Saturdays from 7:30-18:30, Sundays 09:00-15:00).

6. Seller's rights

Ziedu pietura has the right to cancel the order and refund the money to the Consumer if the information in the delivery date and time field in the order confirmation form is incorrect or the delivery date is earlier than 3 days after the order is placed!

Ziedu pietura has the right to cancel the order and refund the money to the Consumer or request an additional payment if at the order confirmation form, an incorrect delivery option is selected.

Ziedu pietura has the right to replace flowers in bouquets and arrangements with equivalent flowers, maintaining the design and style, if depending on the season and flower demand, the flowers visible on the website are not available.

7.  Payment

Payment for the goods is possible by card, bank transfer or cash (if the order is received at the store on site)

8. Other information

All images on the website are for illustrative purposes only

Flower colors, arrangement and brightness may differ from those shown in the images

Depending on the season and flower demand, we cannot guarantee that all flowers visible on the website will be available, therefore bouquets and arrangements may differ from those shown in the images, but our florists will replace them with equivalent ones, maintaining the design and style.